Your Privacy

We take our responsibility with your personal information seriously

Last Updated: 3 March 2025

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Stratamark Pty Ltd T/as Stratamark (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the Strata Schemes Management Act 2015 (SSMA 2015) and the Strata Schemes Management Regulation 2016 (SSMR 2016). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

1. Information We Collect

We may collect the following types of personal data:

  1. Personal Identifiers (e.g., name, address, email, phone number)
  2. Financial Information (e.g., payment details, levy contributions, transaction records)
  3. Technical Information (e.g., IP addresses, browser type, device information)
  4. Usage Data (e.g., interactions with strata-related services, preferences, and behavioral data)

2. How We Use Your Information

We process your personal data in compliance with SSMA 2015 and SSMR 2015, including for the following purposes:

  1. To manage strata schemes and owner corporation operations
  2. To comply with legal and regulatory requirements
  3. To ensure the security and safety of strata buildings and common areas
  4. To process levy contributions, manage financial transactions, and issue notices
  5. To prevent fraud, unauthorized access, or other illegal activities

3. Legal Basis for Processing

We rely on the following legal bases for processing personal data under SSMA 2015 and SSMR 2015:

  1. Consent: When you provide explicit consent for processing your data.
  2. Contractual Necessity: When processing is required to fulfill obligations under a strata scheme.
  3. Legal Obligation: When processing is necessary to comply with strata-related laws.
  4. Legitimate Interest: When processing supports legitimate strata management functions while respecting data protection rights.

4. Data Sharing and Disclosure

We may share your data with:

  1. Regulatory authorities as required under SSMA 2015 and SSMR 2015.
  2. Strata committees, owners corporations, and managing agents for strata scheme administration.
  3. Third-party service providers assisting in property management and strata operations.
  4. Law enforcement agencies when required by law.

5. Data Security Measures

We implement strict security measures in accordance with SSMA 2015 and SSMR 2015, including:

  1. Encryption and secure data storage.
  2. Access controls and authentication procedures.
  3. Regular security audits and compliance checks.

6. Your Rights

Under SSMA 2015 and SSMR 2015, you have the right to:

  1. Access and request copies of your strata-related data.
  2. Rectify inaccurate or incomplete data.
  3. Request the deletion of your data where applicable.
  4. Object to the processing of your data.
  5. Withdraw consent at any time (where processing is based on consent).

7. Data Retention

We retain personal data only as long as necessary to fulfill legal, regulatory, and operational requirements, in compliance with SSMA 2015 and SSMR 2015.

8. Changes to This Privacy Policy

We may update this policy periodically to reflect legal or regulatory changes. Any updates will be posted on our website with the revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Stratamark Pty Ltd
401/410 Elizabeth Street
Surry Hills NSW 2010
info@stratamark.com.au
02 9387 6052