I would highly recommend Ronnie’s services and Stratamark to anyone considering a new strata team. You will not be disappointed. I recently sat in on one of our annual meetings to support my mum for a building Ronnie manages for us. I was impressed by Ronnie’s calmness and knowledge. I haven’t been to many strata meetings, but do know they can be complicated and occasionally heated with owners all having very strong views and different agendas. Ronnie handles all these issues with a fair professional approach . He is a great listener, which I believe is so important .

Thanks for the tightly run Annual General Meeting. An efficient and effective strata manager and an engaged and proactive SC makes a world of difference.

Thankyou too for the efficient meeting – and, your professional and kind attention, your company has been without doubt, the very best we have had dealings with, very much appreciated.

SP 67905 was one of the early clients of Stratamark, joining in 2010 following the firm’s establishment in 2009. Originally persuaded by the practical and knowledgeable approach of principal Mark Humphreys, we have been satisfied clients ever since. Mark has navigated a sometimes difficult course between differing viewpoints, always maintaining good relations with all owners. The firm has carried out its duties with speed, always ready to offer advice and support to the Owners Corporation. I have no hesitation in recommending the services of Stratamark, not only principal Mark Humphreys but all of the supporting staff.

This is to confirm that Stratamark has been engaged as our Strata Management for many years; I have personal experience dealing with Stratamark as Chair of the Owners Corporation the past ~ 3 years.

During this time, Stratamark has supported the Owners Corporation with a wide variety of matters, including (but not limited to) the following:

•  General repairs and maintenance
•  Remedial building and rectification works
• Insurance claims
• Dispute resolution between tenants and owners

I have no hesitation in providing a written reference supporting the capability and track record of Stratamark. In my experience, the Owners Corporation has consistently expressed satisfaction with their performance as our Strata Management specialist; and, on the basis of this performance, continue to renew our contract with Stratamark each year.

If you require any further information, please do not hesitate to make contact.

Our team has always had great support from the team at Stratamark. Ronnie has been particularly helpful in managing complex issues for us. The team are organized, respond swiftly and provide the support we need to ensure our building is managed effectively. I feel confident in their capability and management. Highly recommend them!

Stratamark have done a very good job as our strata managers.  They are prompt, efficient, courteous and professional at all times and they have a very sound working knowledge of all matters related to strata management.   They are dependable and reliable and provide a great service.

To Whom it may concern

I write to you as a client of Stratamark Pty Ltd,

Stratamark has managed our property since 2012, the team are always available via phone or email same day or at very latest 24 hours to turn around any request. They have provided good advice and most importantly always have their customers needs covered to the best of their abilities.

Mark the owner is great and was our manager before handing our building to Ronnie 2 years ago. Ronnie has carried on in Marks footsteps and has been great in actioning our requests, holding meetings and managing any repairs and maintenance for us.

I would be more than happy to recommend Ronnie Fiala and the team at Stratamark to manage your property.

Hi Ronnie,

The sale of my unit has just completed this afternoon.

I wanted to get in touch to thank you very much for the awesome service we have received from you during your time as our strata manager.

You have been a source of great advice and have provided invaluable input into several sticky matters.

I’ll be sad to be leaving the building, however I’ll still be living in the building for another 4 weeks as we rent off the new buyer.

Mark

Anthony Fowler, Angus Gidney, Robert Takizad the Painter, all these Gentlemen , great communication , prior and during work, polite, professional, clever.

Their services are much appreciated.

Particularly valuable for our Strata, Anthony and Angus, and, well done to Stratamark for using great tradesmen.

My place had a large and scary crack from top to bottom of house, it’s gone now. Almost finished, Painters almost complete.

Just wanted to say thanks , as deserved.

Regards

Dean Suters

4 Rowena Place

Potts Point 2011

As an owner in a small heritage listed apartment building in Sydney’s Inner West, after employing several other strata management companies over previous years we have now had Stratamark as our Strata Managers for over five years, since 2014.

Throughout this period Stratamark have been highly professional and demonstrated an excellent knowledge of the strata legislation and related legal and financial matters, and the advice that they have provided to us has always been of the highest quality and of great value to our Strata Committee. During this time, and particularly more recently, the principal strata manager, Mark Humphreys, has guided our Strata Committee through some very difficult and challenging situations with great skill and diplomacy, and we have been very appreciative of his expertise in this area.

Stratamark have always been on call when we have had more urgent problems to resolve, and their management fees have also been very reasonable for the work that they have done for us.

In view of the above, and as a long-time Strata Committee member for our building, I have no hesitation in recommending Stratamark as a most knowledgeable, professional and helpful strata management company, particularly in dealing with the problems of a relatively small apartment building such as ours.

David Pollard.

(Strata Committee Member, Balmain East)”

Thank you for sending the s184 certificate to us in such a timely manner.

I would like to thank you for fixing up the error in such a professional manner.

I also would like to apologise for the part error made by me and thank you for fixing it without costs.

You have certainly gone out of your way to provide outstanding services.

I deal with strata managers frequently and I can tell you that a firm like yours is not seen very often.

You do look after your clients and most importantly you showed your care.

We will have no hesitation recommending our clients to you if the opportunity arises.

Please accept our appreciation and thank you.

It’s always an absolute pleasure dealing with your firm.

Have a lovely weekend.

Regards
Juny

Stratamark have been managing our apartment building for few years now and we are grateful for their services which at all times are expedient, professional and friendly.

Frances Simmonds is always there for us, she is easy to contact, always quick to respond on any maintenance or any other issues, has extensive knowledge of legislations. Stratamark submits to us financial reports every month without fail which is very important in monitoring of our financial position.

I have no hesitation in recommending Stratamark for any strata management appointment.

Our strata committee is busy, challenging and at times complex. Luckily we have had Mark’s expertise and patience to deal with our committee’s issues. Mark’s willingness to assist and build positive relationships with a diverse group of committee members has been highly valued and appreciated. He is always easy to deal with and able to respond no matter how big or small the issue.

Thanks so much Mark we are so overwhelmed it was getting to the tricky stage you and Francis have just been so kind and amazing I can’t thank you enough for all your help and expertise- strata managers who knew their business so rare cheers.

After experiencing several Strata Management companies, I can easily say that Mark Humphreys is by far the very finest strata manager I have ever had the pleasure to deal with … being so efficient, polite & professional.

After signing our agreement with Stratamark, Mark immediately set about attending to matters that were outstanding … I have found Mark to be honest, responsive and highly communicative … he works collaboratively with the Executive and is mindful of our interests at all times … I have noticed a reduction in my personal level of stress in relation to strata matters … I can now leave things in Mark’s capable and reliable hands.

I am very impressed with his diligence and attention to detail … When Mark took over we were in a mess.  There were many issues both financial and administrative that had not been attended to.  Mark has set about rectifying these issues and has impressed me greatly … I feel comfortable and confident that Mark has the expertise, contacts and work ethic that will keep us properly managed.